Shipping policy

Each piece of jewelry is handmade to order.

• Custom and bespoke orders: production time will be confirmed individually before purchase.

• Ready-to-ship items: dispatched within 3–5 business days.

You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Origin

All orders are shipped from Germany.

Delivery Times

Germany
Delivery time: approx. 7–14 business days

European Union
Delivery time: approx. 10–21 business days

International (outside the EU)
Delivery time: approx. 10–20 business days, depending on destination and customs processing

Delivery times are estimates and may vary due to postal services, customs clearance, or public holidays.

Shipping Costs

Shipping costs are calculated at checkout and depend on destination and order value.

Customs, Duties & Taxes

For deliveries outside the European Union, additional customs duties, import taxes, or fees may apply.

These charges are not included in the item price or shipping cost and are the responsibility of the buyer. Please check with your local customs office for further information.

Packaging

All jewelry is carefully packed to ensure safe delivery. Packaging is minimal and chosen with care.

Lost or Delayed Shipments

If your order appears delayed or lost, please contact me as soon as possible. I will work with the shipping provider to resolve the issue.

Questions

If you have any questions about shipping, delivery times, or special requests, feel free to get in touch before placing your order.